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Outbound Services

An integral part of a company’s value proposition, oftentimes it defines the first impression a customer has of an organization. Our agents understand the importance of providing outbound services consistent with the voice and culture of any organization it represents.

Reach out and engage with your customers. You shouldn't wait for your customers to contact you. By the time you hear from them, they may already be frustrated. Proactively reaching out — to welcome them, keep them informed, or help them better utilize your products or services — builds customer loyalty and improves satisfaction.

Outbound solutions from IntegrityBPO support all the stages of the customer relationship to reduce the number of incoming, agent-assisted requests, while improving the customer experience.

Services Offered

Start the Conversation Through a combination of global services, innovative technology, and advanced analytics, we can help you design, deliver, and optimize the right outbound customer experiences for your target audience, including:

  1. Sales cross sales and upsells
  2. Lead Generation / Completion
  3. Appointment Setting
  4. Surveys
  5. Market Research
  6. Telemarketing
  7. Data Verification
  8. Fundraising
  9. Post Sales Follow-up
  10. Voice Broadcast
  11. Inbound Call Center

A network with a world of benefits

IntegrityBPO is part of IntegrityNet, a wide-ranged solutions company based in Batangas, Philippines.

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Retail

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Retail

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Retail

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Our System. Full Spectrum.

End-to-end partnerships that create value for brands by creating value for consumers.

Our Solutions

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Back-office Support

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Inbound Services

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