IntegrityBPO
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Our Services


Inbound Services

Amazing customer service is the heart of any business, especially in the BPO industry. Our representatives are trained to be dynamic in their support abilities while providing the best experience in any type of support interaction.

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Services Offered

IntegrityBPO has the expertise to perform business processes and to deliver measurable outcomes as you focus on your core targets and become more efficient and flexible.

01

Customer Services

An integral part of a company's value proposition, these involve activities that enhance your customer's level of satisfaction, with the aim of going beyond their expectations.


02

Order-taking

Order taking call center services let you maximize your resources by allowing customers to call a number to speak to a live person and ask questions. Our agents are WELL trained for handling such calls, taking orders and can additionally even upsell or cross-sell in the process.

03

Sales and upsells

Our agents are trained to market and sell additional products and services with higher value levels than those currently being purchased or subscribed to by the customer.


04

Lead Generation

This involves gathering data on prospective consumer interest in your products or services. This data can then be applied by your company's sales force as a means of generating sales opportunities.

05

Tech Support

Services for assisting your customers in solving specific problems associated with a particular product.



06

Help Desk Services

An information and assistance resource that answer common inquiries about your products or services.


07

Appointment Setting

An extremely effective marketing tool for mortgage brokers, financial planners, INSURANCE agents, contractors, and service oriented businesses.




08

Surveys

A tool utilized by social scientists, marketing researchers, pollsters, and statisticians, surveys establish the numbers and proportions involving your products, and measures public opinion on new products or services.



09

Market Research

The process of systematically gathering, recording and analyzing data about your customers, your competitors and your product's niche. Market research is essential for creating most business plans, launching new products and services, fine tuning existing ones, expanding into new markets, etc.

A network with a world of benefits

IntegrityBPO is part of IntegrityNet, a wide-ranged solutions company based in Batangas, Philippines.

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Retail

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Retail

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Retail

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Our System. Full Spectrum.

End-to-end partnerships that create value for brands by creating value for consumers.

Our Solutions

Other Services

02

Outbound Services

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03

Back-office Support

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